10 Lessons from the book “How to win friends and influence people” that will make you 10x better at sales:

1. Don’t criticize

Criticism is dangerous: it wounds the other person’s pride, hurts their sense of importance and creates resentment.

Instead, try to put yourself in their shoes and understand why they do what they do… and then empathize.

2. Give compliments

Everyone wants to feel important.

And what’s the best way to make someone feel important?

By giving them honest, sincere appreciation in form of a nice compliment.

Try it.

3. Become genuinely interested in others

“You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”

Genuine interest works on everyone, even the most sought-after people.

4. Smile

No one likes being around sad people, and everyone likes being around enthusiastic and energetic people.

A simple smile can go a long way. Practice smiling when you’re with others, and they’ll enjoy your company much more.

5. Remember their name

The average person is more interested in his or her own name than in all the other names on earth put together.

When you remember someone’s name, you are paying them a compliment. When you forget someone’s name or misspell it, you’ve insulated them.

6. It’s all about them

Interested listening is one of the highest compliments you can pay anyone.

All most people want is an interested listener, so they can expand their ego.

 if you give someone this, they will think you are an interesting conversationalist.

7. Avoid arguments

Avoid arguments like the plague because you can’t win them.

If you lose, the other person won’t respect you anymore.

If you win,  “A man convinced against his will is of the same opinion still.”

8. Admit when you’re wrong

When you are wrong, admit your mistakes quickly and with enthusiasm.

this will lead to a more forgiving attitude and it will clear the air of guilt and defensiveness.

9. Ask questions, don’t give orders

Instead of saying “do this” or “do that”, try asking questions like “do you think you could make it work?”

This removes friction and encourages the other person to take action without resentment

10. Begin on common ground

If you are having a disagreement with someone, you start on common ground and ease your way into the difficult subjects. 

If you begin on polarizing ground, you’ll never be able to recover, and may lose ground with subjects on which you agree.

#GoodMorning #DCquotes

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